Terms and Conditions of Service

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms and Conditions is to set forth the rights, obligations, responsibilities, and other necessary matters of Piccha and its users regarding the use of Piccha services provided by Moon Corporation (hereinafter referred to as the “Company”) and its accompanying networks, websites, and other services (hereinafter referred to as the “Services”). Piccha or its members, if they do not agree to these terms and conditions, may terminate the service use contract.

Article 2 (Definitions of Terms)

① The definitions of terms used in these Terms and Conditions shall be as follows:

  1. “Company” refers to an operator that provides services through mobile devices.
  2. “Member” refers to a person who enters into a service contract in accordance with these Terms and Conditions and uses Piccha Services.
  3. “Temporary member” refers to a person who provides only partial information and uses only part of Piccha Services.
  4. “Mobile device” refers to a device that can be used by downloading or installing content, such as mobile phones, smartphones, personal digital assistants (PDAs), tablets, etc.
  5. “Account information” collectively refers to the information provided by the members to Piccha, such as the members' membership numbers, external account information, device information, user names, profile pictures, and friend lists, service usage information, usage fee payment information, etc.
  6. “Content” refers to any paid or free content (texts, graphics, images, illustrations, designs, icons, photos, videos, audio, branding, interactive features, software, metrics, other related texts, other materials, etc.)
  7. “Open market” refers to an e-commerce environment built to install and pay for content on a mobile device.
  8. “Application” refers to any program downloaded or installed through a mobile device to use Piccha Services.

② The definitions of the terms used in these Terms and Conditions, except for those set forth in Paragraph 1 of this Article, shall be governed by related laws and service-specific policies, and those not stipulated herein shall be governed by general business practices.

Article 3 (Provision of Company Information, etc.)

Piccha displays the following items in the Services for the members to easily recognize them. However, the personal information processing policy and terms and conditions can be viewed by the members through the connected screen.

  1. Names of the Company and its representative
  2. Business address (including the address where complaints of the members can be handled)
  3. Phone number and e-mail address
  4. Business registration number
  5. Privacy Policy
  6. Terms of Service

Article 4 (Effect and Change of Terms and Conditions)

① Piccha posts the contents of these Terms and Conditions on the service screen for the members to learn them. In such a case, important contents among the contents of these terms and conditions, such as service interruption, subscription withdrawal, refund, contract cancellation, termination, and the company's disclaimer, are clearly indicated in bold letters, colors, codes, etc. or handled in a way that the members can easily recognize through a separate connected screen.

② In the event of amending the Terms and Conditions, Piccha shall notify the members by posting on the service screen at least 7 days prior to the date of application, specifying the date of application, details of the amendment, and reason for the amendment. However, if the change is unfavorable or significant to the members, it shall be notified in the same way as in the main text until 30 days before the effective date, and the members will be notified in the manner of Article 28 Paragraph 1. In such a case, the contents before and after the revision are clearly compared and displayed to make it easier for the members to understand.

③ When Piccha amends the Terms and Conditions, it shall confirm whether the members consent to the application of the amended Terms and Conditions after notifying them. In the event of announcement or notice under Paragraph 2, Piccha shall also announce or notify that if a member does not express his or her intention to consent to or reject the amended Terms and Conditions, it can be regarded as consent, and if the member does not express his or her intention to refuse by the effective date of these Terms and Conditions, it can be regarded as consent to the amended Terms and Conditions. When a member does not consent to the amended Terms and Conditions, Piccha or the member may terminate the service use contract.

④ Piccha shall take measures to allow the members to inquire about and answer questions about Piccha and the contents of these Terms and Conditions.

⑤ Piccha may amend these Terms and Conditions to the extent that they do not violate relevant laws, such as 「Act on Consumer Protection in Electronic Commerce, etc.」, 「Regulation of Standardized Contracts Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, and 「Cultural Industry Promotion Basic Act」.

Article 5 (Conclusion and Application of Use Contract)

① The use contract shall be concluded when a person aged 14 or older who wants to become a member (hereinafter referred to as a “subscription applicant”.) agrees to the content of these Terms and Conditions and then applies for use of Piccha Services, and the Company approves the application.

② In principle, the Company shall approve the application of an applicant for membership. However, the Company may refuse to accept any application for use that falls under any of the following subparagraphs:

  1. When the content of the application for use is falsely written or the requirements for application for use are not met.
  2. When the Service is used through an abnormal or indirect method in a country where Piccha Services are not provided.
  3. When the application is for the purpose of performing an act prohibited by the relevant laws and regulations.
  4. When the application is for the purpose of hindering social well-being, and orders, or public morals.
  5. When it is wished to use the Services for fraudulent purposes.
  6. When it is wished to use the Services for the purpose of pursuing profits.
  7. When the approval is deemed inappropriate due to other reasons equivalent to those in each subparagraph.

③ In the event of any of the following subparagraphs, the Company may withhold approval until the cause is resolved:

  1. When the Company has no room in its facilities, difficulty supporting a specific mobile device, or a technical obstacle.
  2. When there is a failure in the Services, the service fee, or the payment methods.
  3. When it is deemed difficult to approve the application for use due to other reasons equivalent to those in each subparagraph.

Article 6 (Qualifications for Use)

the Services shall be intended for users over the age of 14. Any attempt by anyone under the age of 14 to access or use the Services is a material violation of these Terms and Conditions and is strictly prohibited.

Article 7 (Rules other than these Terms and Conditions)

Matters not stipulated in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by relevant laws or commercial customs, such as 「Act on Consumer Protection in Electronic Commerce, Etc.」, 「Regulation of Standardized Contracts Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, and 「Cultural Industry Promotion Basic Act」.

Article 8 (Operation Policy)

① Matters necessary to apply the terms and conditions and matters entrusted by setting a specific scope in the terms and conditions can be set as the service operation policy (hereinafter referred to as the “Operation Policy”).

② Piccha shall post the content of the operation policy on the service screen for the members to learn them.

③ In the event of amending the operation policy, the procedure in Article 4, Paragraph 2 shall be followed. However, if any of the amended contents of the operation policy falls under any of the following subparagraphs, it shall be notified in advance by the method of Paragraph 2:

  1. When the matters entrusted by setting a specific scope in the terms and conditions are amended.
  2. When matters not related to the rights and obligations of the members are amended.
  3. When the contents of the operation policy are not fundamentally different from the contents stipulated in the terms and conditions, and the operation policy is amended within the predictable range of the members.

Chapter 2 Personal Information Management

Article 9 (Protection and Use of Personal Information)

① Piccha shall strive to protect the personal information of its members in accordance with the relevant laws and regulations, and the protection and use of personal information shall be in accordance with the relevant laws and regulations and Piccha's Privacy Policy. However, Piccha's Privacy Policy shall not apply to linked services other than those provided by Piccha.

② Piccha shall not provide the member's personal information to others without the member's consent, except when there is a request from the relevant government agency in accordance with the relevant laws and regulations.

③ Piccha shall not be responsible for damage caused by leakage of personal information due to a reason attributable to a member.

Chapter 3 Obligations of the Parties to the Use Contract

Article 10 (Obligations of Company)

① Piccha shall faithfully observe the exercise of rights and fulfillment of obligations stipulated in the relevant laws and these Terms and Conditions in good faith.

② Piccha shall have a security system to protect personal information (including credit information) for the members to use the Services safely, and disclose and comply with the Privacy Policy. Piccha shall not disclose or provide the member's personal information to a third party, except as stipulated in these Terms and Conditions and the Privacy Policy.

③ In the event of equipment failure or loss or damage of data during service improvement for continuous and stable services, Piccha shall do its best to repair or restore them without delay unless there are unavoidable reasons, such as natural disasters, emergencies, failures, or defects that cannot be resolved with current technology.

Article 11 (Obligations of Members)

① The members shall not engage in any of the following acts in relation to the use of the Piccha Services:

  1. The act of writing false facts when applying for use or changing member information
  2. Acts of selling or gifting the right to use this service through services not provided by Piccha or through abnormal methods, or acquiring and using it (including exchanging it for cash, property, or other economic benefits)
  3. Acts of posting or sending e-mails by impersonating an employee or operator of Piccha or stealing someone else's name, pretending to be someone else, or falsely specifying a relationship with someone else
  4. Acts of purchasing paid content by stealing another person's credit card, wired/wireless phone, bank account, etc. or fraudulently using another member's ID and password
  5. Acts of collecting, storing, posting, or disseminating personal information of other members without permission
  6. Acts of using the Services in an unsound manner, including acts of conducting or inducing speculation such as gambling, etc., exchanging/posting obscene/vulgar information or linking to obscene sites, requesting or luring prostitution, or transmitting or disseminating words, sounds, texts, pictures, photos, or videos that cause shame, disgust, or fear to others
  7. Acts of distributing information provided for profit as media products harmful to youth under the Youth Protection Act without fulfilling the obligations under the Act, such as confirming the age of the other party and displaying
  8. Acts of using the Services for purposes other than their original purpose, such as for-profit, sales, advertising, public relations, political activities, election campaigns, etc
  9. Acts of reproducing, distributing, promoting, or commercially using information obtained without permission through the use of the Piccha Services, or using the Services by exploiting known or unknown bugs
  10. Acts of deceiving others to gain profits or causing harm to others in connection with the use of the Piccha Services
  11. Acts of infringing on the intellectual property rights or portrait rights of Piccha or others, or defaming or damaging the reputation of others
  12. Acts of intentionally transmitting, posting, distributing, or using information (computer programs) whose transmission or posting is prohibited by law, or viruses, computer codes, files, programs, etc. designed for the purpose of interfering with or destroying the normal operation of computer software, hardware, or telecommunications equipment
  13. Acts of sending the same or similar pictures, voices, messages, etc. to an unspecified number of users, indiscriminately adding other users as friends, or other acts deemed spam by Piccha
  14. Acts of transmitting or posting excessively violent expressions, explicit sexual expressions, discriminatory expressions against race, nationality, creed, gender, social status, etc., expressions that induce or encourage suicide, self-harm, substance abuse, or other expressions that include antisocial content and are offensive to others
  15. Acts of sympathizing with or supporting criminal groups or anti-social forces that engage in terrorism, violence, drugs, human trafficking, etc
  16. Acts of generating data through sound recording, video recording, capturing, filming, etc. during the use of the Services, or leaking or distributing the data generated to a third party in these methods
  17. Acts of using or accessing the Services through a method or route other than the interface provided by the Services
  18. Other acts of violating related laws or contravening good customs and other social norms

② The members shall be responsible for managing their accounts and mobile devices and shall not allow others to use them. Piccha shall not be responsible for damages caused by poorly managing mobile devices or by permitting others to use them.

③ The members shall set up and manage the payment password feature to prevent fraudulent payments in each open market. Piccha shall not be responsible for damage caused by a member's negligence.

④ Piccha may set the specific details of the following acts, and the members shall follow them:

  1. Member's usage level
  2. Community guidelines and methods to use the Services
  3. The policies of external mobile platform affiliate services, such as Kakao, Facebook, and Google Plus

Chapter 4 Use and Restrictions of Use of the Services

Article 12 (Provision of Service)

① Piccha shall make the Services available immediately to a member who has completed the use contract in accordance with the provisions of Article 5. However, some of the Services may be started from the designated date according to the needs of Piccha.

② Piccha may provide the members with services or content provided by other operators. In the use of an affiliate partner's service, the responsibility for the services or content lies with the operator who provides it, and the terms of use and other conditions set forth by the operator that provides them may apply.

③ Piccha may differentiate the use by classifying the members' levels and subdividing the usage time, frequency of use, and scope of services provided.

Article 13 (Use of the Services)

① Piccha may temporarily suspend all or part of the services in each of the following cases. In such a case, Piccha shall notify the members of the reason and period of the suspension in advance on the initial screen of the service application or in the notice. However, if there is an unavoidable circumstance that cannot be notified in advance, it may be notified afterwards.

  1. When it is necessary for system operation, such as regular system inspection, expansion and replacement of a server, network instability, etc
  2. When it is impossible to provide normal services due to a power outage, failure of service facilities, congestion of service use, facility maintenance or inspection by telecommunications service providers, etc
  3. When a situation beyond the control of Piccha occurs, such as a war, incident, natural disaster, or equivalent national emergency

② Piccha shall provide the Services using a dedicated application or network for mobile devices. The members may use the Services for free or for a fee by downloading and installing the application or using a network.

③ Paid content may be used by paying the fee specified in the Services. When downloading an application or using the Services through a network, a separate fee set by the subscribed mobile carrier may be incurred.

④ The Services used through a downloaded and installed application or network shall be provided according to the characteristics of mobile devices or carriers. In the event of a mobile device change, number change, or roaming abroad, all or part of the content may not be available, in which case Piccha shall not be responsible.

⑤ When the Services are used through a downloaded and installed application or network, background tasks may be in progress. In such a case, additional charges may be incurred to meet the characteristics of the mobile device or carrier, for which Piccha shall not be responsible.

Article 14 (Changes and Discontinuation of the Services)

① Piccha may change the Services according to operational or technical needs in order to provide smooth service, the details of which shall be notified on the service screen prior to the change. However, when there is an unavoidable need for change, such as bug/error fixes or emergency updates, or when it does not correspond to a significant change, it may be notified afterward.

② The Company may suspend all the Services in the event that it is difficult to continue the Services due to significant management reasons, such as discontinuation of business by business transfer, division, merger, etc., the expiration of the contract for service provision, and significant deterioration in revenue. In such a case, the date of discontinuation, the reason for suspension, compensation conditions, etc. shall be notified through the service screen by 30 days prior to the date of discontinuation, and the members shall be notified by the method of Article 28 Paragraph 1.

③ In the case of Paragraph 2, the Company shall refund paid items that have not been used or have remained in use in accordance with Paragraph 3 of Article 25.

Article 15 (Collection of Information, etc.)

① Piccha may store and retain the details of chats between the members, and this information shall be held only by Piccha. Piccha may view this information only for the purpose of resolving disputes between the members, handling civil complaints, or maintaining order, and any third party may do so only when authorized by the law.

② When Piccha or a third party accesses chatting information pursuant to Paragraph 1, Piccha shall notify the member of the reason and scope of access in advance. However, when it is necessary to view this information in relation to the investigation, processing, or confirmation of prohibited acts or damage relief caused by such acts pursuant to Article 11, Paragraph 1, it may be notified afterward.

③ Piccha may collect and utilize the members' mobile device information (settings, specifications, operating system, version, etc.), excluding the members' personal information, for the smooth and stable operation of the Services and the improvement of service quality.

④ Piccha may request additional information from the members for the purpose of improving the Services and introducing the Services to members. The members may accept or reject this request, and when Piccha makes this request, the members shall be notified that they may reject this request.

Article 16 (Provision of Advertisements)

① Piccha may place advertisements within the Services in connection with the operation of the Services. In addition, advertising information may be sent by e-mail, text service (LMS/SMS), push notification, etc. only to the members who have agreed to receive it. In such a case, the members may refuse to receive it at any time, and Piccha shall not send advertising information to any of the members who refuse to receive it.

② Piccha shall utilize information such as the users' service use records to provide customized services and advertisements to the users. This means that the Services provided by Piccha may contain some advertisements. It contributes to enabling Piccha to provide the Services to you free of charge in principle and further provides a foundation for Piccha to provide better services by investing in research and development. On the other hand, Piccha may display various notices and administrative messages related to the use of the Services to users on the Services or send them directly to the users' mail accounts to provide better services. In addition, Picha may, when possible, display advertisements and other promotional messages on the Services or send them directly to the users' mail accounts.

③ You may be connected to advertisements or services provided by others through banners or links among the Services provided by Piccha.

④ In the event of being linked to advertisements or services provided by others in accordance with Paragraph 2, the service provided in that area is not the service area of Piccha, so Piccha shall not guarantee the reliability, stability, etc. and shall not be responsible for any damages to the members caused by them. However, when Piccha has intentionally or grossly negligently facilitated the occurrence of damages or failed to take measures to prevent damages, Piccha shall be liable for damages related to the upper price limit for the product purchase proven by the user through the submission of evidence, etc.

Article 17 (Attribution of Copyrights, etc.)

① Copyrights and other intellectual property rights for the content of the Services produced by Piccha shall belong to Piccha.

② The members may use a copy of this service app in the format of an object code for personal use only for the purpose of using the Services on the members' devices.

  1. You are not allowed to reverse engineer, decompile, disassemble, reconstruct, identify, verify, or discover Piccha's assets, and in particular the source codes, ideas, user interfaces, algorithms, etc. of the Services and the Service apps.
  2. You are not allowed to remove, change, or obscure notices regarding rights, such as copyrights, intellectual property rights, and ownership contained in or related to Piccha's assets.
  3. You are not allowed to destroy, disable, or circumvent any measures applied to protect copyrights or other rights to Piccha's assets.

③ The members are not allowed to use or have others use the information for which intellectual property rights belong to Piccha or the providers, among the information obtained by using the Services provided by Piccha, for commercial purposes by methods such as copying and transmission without the prior consent of Piccha or the providers (including editing, publication, performance, distribution, broadcasting, and writing secondary works).

④ Piccha shall allow the members to use communication, images, sounds, and all materials and information, including the texts of conversations displayed on the service screen, uploaded or transmitted by the members or other users through the service application (hereinafter referred to as “User Content”), in the following ways and conditions:

  1. Using, changing the editing format of, or conducting other transformations for the user content (which can be used in any form, such as publication, reproduction, performance, transmission, distribution, broadcasting, the creation of secondary works, etc., and there are no restrictions on the period and region of use.)
  2. Not selling, renting, or transferring the user content for the purpose of trading without a prior consent of the user who created the user content

⑤ When a member downloads this service app to use it, for the address book, contact list, and unique phone identifier included in the device (IMEI, unique device ID, etc.), Piccha shall be allowed to use them free of charge within the scope of the purposes for which Piccha may collect and use the information by accessing it in accordance with relevant laws and Piccha's Privacy Policy.

⑥ For user content of a member that is not shown on the service screen and is not integrated with the Services (e.g., posts on general bulletin boards, etc.), Piccha shall not use it without the member's explicit consent, and the member may delete such user content at any time.

⑦ When any post in the Services posted or registered by a member is deemed to fall under the prohibited act pursuant to Article 11, Paragraph 1, Piccha may delete, move, or refuse to register it without any prior notice.

⑧ A member whose legal interests have been infringed upon due to information posted on the bulletin board operated by Piccha may request Piccha to delete the information or post a rebuttal. In such a case, Piccha shall promptly take necessary measures and notify the applicant.

⑨ This Article shall be valid while the Company operates the Services and continues to apply even after membership withdrawal.

Article 18 (Purchase, Usage Period, and Use of Paid Content)

① Paid content purchased by the members within the Services can be used only on mobile devices that the application has been downloaded or installed on.

② The period of use of the paid content purchased by a member shall follow the period specified at the time of purchase. However, in the event of the suspension of the Services pursuant to Paragraph 2 of Article 14, the period of use of paid content without a fixed period shall be until the date of the service suspension announced at the time of the notice of the service suspension.

Article 19 (Restrictions on Service Use for Members)

① The members shall not engage in any act that violate the members' obligations under Article 11, and in the event of such an act, Piccha may take measures restricting the member's use of the Services, including deletion of related information (texts, photos, videos, etc.) and other measures, in accordance with each of the following subparagraphs. The specific reasons and procedures for restricting use are determined in the individual service operation policy in accordance with Paragraph 1 of Article 19.

  1. Restriction on certain rights : Restricting certain rights, such as chatting for a certain period of time
  2. Restriction on account use : Restricting the use of member accounts for a certain period of time or permanently
  3. Restrictions on member use : Restricting the members' use of the Services for a certain period of time or permanently

② In the event that the restriction on use in Paragraph 1 is justified, Piccha shall not compensate the member for any damage due to the restriction on use.

③ Piccha may implement technical measures, IP mapping, requests to mobile communication operators, etc. to block or control unacceptable or illegal use of the Services.

④ Piccha may suspend the use of the Services of the account until the investigation of the reasons in each of the following subparagraphs is completed.

  1. When a legitimate report is received that an account has been hacked or stolen
  2. When there is a suspicion of an illegal actor, such as an illegal program user or workshop
  3. When provisional measures for the use of the Services are necessary for other reasons equivalent to each subparagraph

⑤ After the investigation in Paragraph 3 is completed, for paid services, the member's usage time is extended by the amount of time stopped or compensated with paid services or cash equivalent thereto. However, this is not the case when the member falls under the reasons in each subparagraph of Paragraph 3.

Article 20 (Reasons and Procedures for Measures to Restrict Use)

① Piccha shall set the specific reasons and procedures for measures to restrict use under Paragraph 1 of Article 19 as its operating policy, taking into account the content, degree, frequency, and results of prohibited acts under Paragraph 1 of Article 11.

② In the event that Piccha takes measures to restrict use as stipulated in Paragraph 1 of Article 19, the members shall be notified in advance of the matters in each of the following subparagraphs: However, if there is an urgent need to take action, it may be notified afterward.

  1. Reasons for measures to restrict use
  2. Type and period of measures to restrict use
  3. How to appeal the measures to restrict use

Article 21 (Procedure for Appeal Measures to Restrict Use)

① When a member wishes to protest against measures to restrict use by Piccha, he or she shall submit an appeal stating the reason for objection to Piccha in writing, by e-mail, or by a method equivalent thereto within 15 days from the date of notification of this action.

② Piccha shall respond to the reason for the protest within 15 days from the date of receipt of the protest in Paragraph 1 described in writing, by e-mail, or by a method equivalent thereto. However, if it is difficult to respond within this period, Piccha shall notify the member of the reason and processing schedule.

③ When the reason for the protest is reasonable, Piccha shall take action accordingly.

Chapter 5 Withdrawal of Subscription, Refund of Overpayment, and Termination of Use Contract

Article 22 (Settling Payments)

① In principle, the imposition and payment of the purchase price for the content shall follow the policies or methods set by mobile carriers or open market operators. In addition, the limit for each payment method may be granted or adjusted according to the policies set by Piccha or open market operators, or government policies.

② Users shall comply with the terms and conditions of the App Store and other payment processing services, and Piccha shall have no authority and bear no legal responsibility. The same is true also when a user purchases a product by setting the device to enable the simple payment function that omits the authentication procedure at his or her own discretion.

③ When a user initiates a chargeback or cancels payment made by the selected payment method, Piccha may immediately terminate the user's flat-rate service and/or account at its sole discretion. If the payment is not successfully made due to expiration, lack of balance, etc., or if the paid subscription service is not terminated or canceled without updating the payment method information, the user shall still be responsible for the unpaid amount, and the Company shall grant itself the right to continue billing by the payment method when the payment information is updated. Your billing date may change at this time.

④ The payment terms shall be subject to the payment methods set by the users. Piccha shall not be responsible for third-party payments, so you should be careful not to let your acquaintances, children, or family members purchase products without your consent or against your will.

⑤ When a content purchase is paid for in a foreign currency, the actual billed amount may differ from the price displayed in the service store, etc. due to exchange rates and fees.

Article 23 (Withdrawal of Subscription, etc.)

① Members who have entered into an agreement for the purchase of paid content of Piccha may withdraw their subscriptions within 7 days from the later of the date of the purchase contract and the date on which the content is available without any additional fees or penalties.

② Members may not withdraw their subscriptions in accordance with Paragraph 1 against the intent of the Company in the event of each of the following subparagraphs: However, for a purchase contract consisting of divided content, this shall not apply to the remaining parts of the divided content that do not fall under each of the following subparagraphs:

  1. Paid content that is used or applied immediately after purchase
  2. Content in which additional benefits are used when they are provided
  3. When there is an opening act with content that can be viewed by using the opening act or whose effectiveness is determined upon opening
  4. Content that has passed five years since the date of purchase
  5. Content remaining when one year has passed since the last use of the Services
  6. User content purchased by accessing the Services in violation of the terms and conditions

③ For content that cannot be withdrawn in accordance with the provisions of each subparagraph of Paragraph 2, Piccha shall clearly display the fact in a place where the members can easily find it and provide the products for trial use for the content (temporary use allowed, for trial only), but if it is difficult to do it, information about the content shall be provided for the exercise of the member's right to withdraw the subscription not to be hindered. When Piccha does not take these measures, the members may withdraw their subscriptions despite the reasons for the restriction on subscription withdrawal in each subparagraph of Paragraph 2.

④ Notwithstanding Paragraphs 1 and 2, when the content of the purchased paid content is different from the content of the display or advertisement or is fulfilled differently than the content of the purchase contract, the subscription may be withdrawn within 3 months from the date the content became available or within 30 days from the date the fact is or could be known.

⑤ When a member withdraws the subscription, Piccha shall check the purchase record through the platform operator or open market operator. In addition, Piccha may contact the member through the information provided by the member to confirm the member's proper reason for withdrawal and may request additional proof.

⑥ When the subscription is withdrawn in accordance with the provisions of Paragraphs 1 to 4, Piccha shall collect the paid content of the member without delay and refund the payment within 3 business days. In such a case, when Piccha delays the refund, the delay interest calculated by multiplying the delay period by the interest rate, as stipulated in the 「Act on Consumer Protection in Electronic Commerce, Etc.」 and Article 21-3 of the Enforcement Decree of the same Act, shall be paid.

⑦ When a minor enters into a content purchase agreement on a mobile device, the Company shall notify the minor or his or her legal representative that they may cancel the agreement without the consent of the legal representative, and when the minor concludes the purchase agreement without the consent of the legal representative, the minor or his or her legal representative may cancel the agreement with the Company. However, it may not be canceled when a minor purchased content with the property that the legal representative had set the scope of and allowed to dispose of, or if the minor cheated to make it believe that he or she was an adult or that he or she had the consent of his or her legal representative.

⑧ Whether a party with the content purchase agreement is a minor shall be determined based on the mobile device on which the payment was made, information on the person executing the payment, and the name of the payment method. In addition, Piccha may request the submission of documents that can prove that he or she is a minor or legal representative to verify whether it is a legitimate cancellation.

Article 24 (Refund of Overpayment)

① When overpayment occurs, Piccha shall refund the overpayment to the member. However, if the overpayment is caused by the member's negligence without intention or negligence of Piccha, the actual cost of the refund shall be borne by the member to a reasonable extent.

② Payment through the application shall follow the payment methods provided by the open market operator, and if an overpayment occurs during the payment process, a refund should be requested to Piccha or the open market operator.

③ Telecommunication charges (call charges, data charges, etc.) incurred by downloading applications or using network services may be excluded from the refund.

④ Refunds shall be made according to the refund policy of each open market operator or Piccha, depending on the type of operating system of the mobile device using the Services.

⑤ Piccha may contact the member through the information provided by the member to process the refund of the overpayment and may request the provision of the necessary information. Piccha shall refund within 3 business days from the date of receiving the information necessary for the refund from the member.

Article 25 (Cancellation of Contracts, etc.)

① If a member does not wish to use the Services at any time, he or she may terminate the use contract by withdrawing from membership. With a membership withdrawal, all service use information held by the member shall be deleted and not be recoverable.

② When there is a significant reason why a member cannot maintain this contract, such as an act prohibited by these Terms and Conditions and its operating and service policies, Piccha may give a notice before a considerable amount of time and set a period to suspend the use of the Services or terminate the use contract. However, if a member causes damage to Piccha by violating the current law or intentionally or by gross negligence, the use contract may be terminated without prior notice.

③ Refunds and damages pursuant to Paragraphs 1 and 2 shall be handled in accordance with the 「Guidelines to Protect Content User」.

④ Piccha may terminate the use contract and take measures such as destroying the personal information of the members who have not used the Piccha Services for one year consecutively from the date of the most recent use of the Services (hereinafter, referred to as the “dormant account”). In such a case, the member shall be notified of the fact that measures such as termination of the contract and destruction of personal information will be taken, and the personal information to be destroyed 30 days prior to the date of the action.

Chapter 6 Compensation for Damages and Disclaimer, etc.

Article 26 (Compensation for Damages)

① When the Company or a member causes damage to the other party by violating these Terms and Conditions, they shall be responsible for compensating for the damage. However, this is not the case when there is no intention or negligence.

② When the event that the Company enters into a partnership agreement with an individual service provider and provides individual services to the members, if damages are caused to a member due to the intention or negligence of the individual service provider after the member agrees to the terms and conditions of the individual service, the individual service provider shall be responsible for the damages.

Article 27 (the Company's Immunity)

① The Company shall not be responsible for the provision of the Services when it is unable to provide the Services due to natural disasters or equivalent force majeure.

② The Company shall not be responsible for damages caused by the maintenance, replacement, regular inspection, construction, etc. of service facilities. However, this is not the case with the Company's intention or negligence.

③ The Company shall be exempt from responsibility for any problems arising from a member's computer environment or the network environment without the intention or gross negligence of the Company.

④ The Company shall not be responsible for any obstacles in the use of the Services caused by a member's intention or negligence. However, this is not the case when the member has unavoidable or justifiable reasons.

⑤ The Company shall not be responsible for the reliability and accuracy of information or data posted by members in relation to the Services unless there is intentional or gross negligence.

⑥ The Company shall have no obligation to intervene in transactions or disputes between the members and others through the Services and shall not be responsible for any damages resulting from them.

⑦ The Company shall not be responsible for any damages incurred to the members in connection with the use of the Services provided free of charge. - This is true even when the Company's negligence is acknowledged.

⑧ The Company shall not be responsible for the failure or loss of the benefits that a member expected to obtain personally by using the Services.

⑨ The Company shall not be responsible for the members' service use levels, use rights, or other losses. However, this is not the case with the Company's intention or negligence.

⑩ The Company shall not be responsible for third-party payments that occur when a member fails to manage the password of the mobile device or the password provided by an open market operator. However, this is not the case with the Company's intention or negligence.

⑪ When a member is unable to use all or any part of the features of content due to changes in mobile devices, changes in mobile device numbers, changes in the version of an operating system (OS), roaming abroad, changes in a carrier, etc., The Company shall not be responsible for it. However, this is not the case with the Company's intention or negligence.

⑫ When a member deletes the content or account information provided by the Company, the Company shall not be responsible for it. However, this is not the case with the Company's intention or negligence.

⑬ The Company shall not be responsible for any damages caused by temporary members using the Services. However, this is not the case with the Company's intention or negligence.

Article 28 (Notification to Members)

① When Piccha notifies the members, it may be done through the members' e-mail addresses, e-memos, in-service messages, text messages (LMS/SMS), etc.

② In the event of notifying all the members, Piccha may substitute the notification in Paragraph 1 by posting it on the service screen for more than 7 days or presenting a pop-up screen.

Article 29 (Interpretation of Terms and Conditions)

① These Terms and Conditions are written in Korean. When there is a discrepancy between these Terms and Conditions and the English version of them, the interpretation under these Terms and Conditions shall prevail.

Article 30 (Jurisdiction and Governing Laws)

① These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Korea. When a lawsuit is filed due to a dispute between the Company and a member, the Seoul Central District Court shall have exclusive jurisdiction for the first trial.

Article 31 (Grievance Handling and Dispute Resolution for Members)

① Piccha shall post a guide on how to submit a member's opinion or complaint on the service screen in consideration of the members' convenience. Piccha shall operate a dedicated staff to handle the opinions or complaints of the members.

② When an opinion or complaint raised by a member is objectively recognized as legitimate, Piccha shall promptly process it within a reasonable period of time. However, when the processing takes a long time, the member shall be notified of the reason for taking a long time and the processing schedule on the service screen or in accordance with Paragraph 1 of Article 28.

③ When a dispute arises between Piccha and a member, and a third-party mediation institution mediates, Piccha may faithfully prove the measures taken for the member, such as restrictions on use, and comply with the mediation by the mediation institution.

Addendum

Article 1 (Effective Date)

① These Terms and Conditions shall be effective from February 24, 2023.